Privacy Policy

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact information (such as name, email address, phone number, and postal address)
• Wedding details (such as wedding date, venue preferences, guest count, and budget)
• Communication preferences
• Information you provide when completing forms on our website
• Information you provide when contacting us
• Payment information (we do not store full payment details, as payments are processed through secure third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Time spent on those pages
• Referring website

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. For more information about our use of cookies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and personalizing our wedding planning services
• Communicating with you about your enquiry or services
• Processing payments and managing accounts
• Sending you newsletters and marketing communications (if you have opted in)
• Improving our website and services
• Analyzing website usage and trends
• Protecting the security and integrity of our website and business
• Complying with legal obligations

Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Consent: We may process your data when you have given clear consent for specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.

Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties who provide services on our behalf, such as website hosting, payment processing, email delivery, and marketing assistance.
• Wedding Vendors: With your consent, we may share your information with wedding vendors (such as venues, caterers, photographers) as necessary to plan your wedding.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell your personal information to third parties.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For clients, we typically retain personal information for up to 7 years after the completion of our services to comply with tax and legal requirements. For prospective clients who do not proceed with our services, we may retain information for up to 2 years to provide you with information about our services in case you wish to engage us in the future.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to erasure of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, or disclosure.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

If we transfer your personal information outside the UK or European Economic Area, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Molochnaya Papaiya Wedding Planning
45 Harlington Road
Oxford, OX4 3BH
United Kingdom

Email: [email protected]
Phone: 01865 987654

If you have a complaint or concern about how we are processing your personal information, please contact us in the first instance, and we will endeavor to resolve your complaint. You have the right to lodge a complaint with a data protection authority.